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About Shipping & Returns

Shipping

FREE Shipping

Except for bulk orders, military items, and where noted, shipping is included in the price of most orders.

Importation tariffs, where applicable, are the responsibility of the end user.

We also set a minimum product price to avoid additional customs duties.

P.O. Boxes and APO / FPO

We can NOT ship to P.O. Boxes.

We can NOT ship to APO / FPO addresses.

Perfectjammer provides high-quality jamming and interference equipment for different frequencies. We are responsible for the quality of our products. We do not just sell equipment. We are a direct manufacturer, so we guarantee to provide high-quality products. All our equipment is specially designed to meet the needs of our customers. We constantly strive to improve the quality of our services and all business processes. Before shipping, we conduct extensive tests to ensure its effectiveness and performance. The tests include the appearance and function of the goods, the inclusion of applicable accessories, and the packaging.

You must pay the payment when placing an order to receive the goods. Your order will be delivered to the specified address the next day. Usually, delivery may take 7-10 days, depending on your country.

If you choose expedited shipping, you need to wait 4-7 business days. We will send you a tracking number so that you can track the goods.

After placing an order, our team will do its best to process it in a timely manner. Products from the factory are usually shipped within 24 to 48 hours.

Please note that business days do not include weekends or holidays.

Notes:

  1. Delivery time varies depending on your location
  2. Customs clearance may delay the item reaching you
  3. We will start production after accepting your order and payment, it usually takes 2-3 days to ship, hope you can wait patiently

** Return and Refund Policy **

If the goods are lost, damaged or wrongly delivered, you should notify the courier immediately; or you can contact us, we will investigate and help you to file a possible insurance claim, so you may need to submit some relevant photos or documents to us as proof. We will also consider resending or refunding you according to the circumstances.

We are committed to providing customers with a seamless and reliable delivery experience. Shipping costs and delivery times may vary depending on the delivery method selected at checkout. Please continue reading to learn more about our delivery and return policies:

Refund Process

  • Please contact us first by email: perfectjammershop@gmail.com or online support with a detailed description and photos or videos (if possible), we will confirm whether it is an operational problem or a quality problem
  • You must send the item back immediately with the original packaging and accessories, unless an exception is agreed in advance
  • We will notify you upon receipt of the returned goods. Replaced or repaired items will be sent back by ordinary airmail with advance notice.

Return shipping costs Return shipping costs are paid by Perfectjammer (the seller)

** Contact Us **

We are working hard to ensure the most comfortable conditions for cooperation with our customers. All products are covered by a one-year warranty. This warranty period is new for us, but we always strive to provide the best service to our customers. If you have any difficulties with the goods you received, please feel free to contact our customer service team at perfectjammershop@gmail.com. We are always here to help you and make sure you are satisfied with our products and services. Thank you for shopping with us. If necessary, we will replace the equipment or refund your money. You can also return the product within two weeks of purchase. As you can see, we only provide the best shipping and return services on the market.

If delivery has taken longer than estimated, or if you have questions about shipping, please feel free to contact us.

Note!

*During heavy shipping periods such as November, December, January, and February, orders may be delayed an additional 1-5 business days. During these periods we typically do not offer expedited services.

*If you live in a rural area outside of metropolitan delivery routes, orders may be delayed an additional 1-2 business days.